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Who we serve

If you're a self-insured employer, we can save you money

Self-funded plans pay every claim from their own fund. Whatever company you're from, the dollars we recover land back in that fund.

Four groups we benefit

Self-insured employers

Every dollar recovered hits your bottom line.

You bear the actual cost of every claim. There is no insurer margin absorbing the errors. That is exactly why recovery is so tangible: what we recover goes straight back into your fund.

  • No insurer in the middle.
  • Full claims visibility.
  • Leverage with the TPA.
See a sample audit
Annual impact, 2,400 lives
Paid claims re-reviewed12 months18,306
Average overcharge foundof billed~11%
Plan design changesbenefits · networkNone
Returned to your fund0%
Benefits & HR leaders

Cut spend without touching benefits.

You are under pressure to control plan cost without raising contributions or trimming coverage. We lower spend on the claims side: invisible to members, zero plan-design changes, no internal lift.

  • No member disruption.
  • No internal lift.
  • Quantified results.
What changes for members
Benefits Unchanged
Network Unchanged
Contributions Unchanged
Plan spend Lower
Brokers & consultants

A no-downside win for your book.

Bring self-funded clients a service with quantifiable ROI and zero upfront cost. We strengthen your renewals and separate you from every broker pitching the same stop-loss spreadsheet.

  • Tangible savings.
  • Performance based.
  • Partner-friendly reporting.
Partner with Soro
TPAs & administrators

A claims-integrity layer, done cleanly.

We work as an authorized vendor on behalf of your self-funded clients. Our disputes are documented, code-referenced, and professional, so the reprocessing workflow stays clean on your side too.

  • Authorized via LOA.
  • Clean adjustment requests.
  • Stronger client outcomes.
How we work together
1

Authorization

The employer names Soro as an authorized vendor via a Letter of Authorization.

2

Data access

We request claims data and itemized bills under a signed BAA.

3

Resolution

Documented disputes, clean reprocessing, dollars back to the plan.

The outcome

Whichever seat you sit in, the math is the same

11% average overcharge found, of billed Per industry audits
45 days, typical path to a corrected bill Tracked claim by claim
$0 upfront cost to start We are paid from recoveries
0 changes to benefits or network Invisible to members
Getting started

From kickoff to first recovery

No software to install and no team to retrain. The lift on your side is two signatures and one data feed.

Week 1. Sign

A BAA covers the data and an LOA names Soro as the plan's authorized vendor. Two signatures, and the engagement is live.

Week 2. Connect

Your TPA sends the claims feed through our encrypted intake. Nothing lands on laptops and nothing moves by email.

Weeks 3 to 6. Audit

Every paid claim gets re-reviewed line by line against the EOB, the plan document, and clinical coding standards.

Day 45 and on. Recover

The first corrected bills typically land around day 45. From there, recoveries compound month over month.

Reporting

One report every seat can read

CFO, HR, broker, TPA. Everyone sees the same documented findings, the same dispute status, and the same recovered total.

Every line links back to the claim, the code, and the document trail behind it, so the number at the bottom is never a mystery.

Common questions

Straight answers, before you ask

Do we change TPAs?

No. Your TPA, network, and benefits stay exactly as they are. We work alongside the setup you already have.

What do you need from us?

Two signatures, a BAA and an LOA, and a claims data feed from your TPA. After that, the lift is ours.

Who sees member data?

Only certified auditors, under least-privilege access controls and a signed BAA. The full program is on our security page.

When do we see money?

The typical path from flagged claim to corrected bill runs about 45 days, and every recovery is itemized in the monthly report.