From the bill in your hand to money off it
Every bill runs the same five steps: authorize us, get the itemized bill, audit every line, dispute the errors, and lower what you owe. You do not make a single phone call.
Follow a billWe start by signing the documents that keep you and us safe
We start with the paperwork that lets us speak for you. We don't move until it's in place.
- HIPAA authorization. We're required by law to have this before a single line of your record moves.
- Letter of authorization. This names us your authorized representative with the hospital and your insurer.
Legal standing to act for you from day one.
Figures are illustrative.
We get the version of the bill they don't send you
The statement in your mailbox is a summary. The itemized bill is where the errors actually live, and you are entitled to it.
- The full detail. We request the itemized bill, your explanation of benefits, and the medical records for the visit.
- Real benchmarks. We check what the same care actually costs at hospitals near you.
- Nothing left behind. Every line is queued for review, so nothing on the bill goes unread.
Now we review every line
We compare every charge against your EOB, your medical record, your plan's allowed amounts, and clinical coding standards.
Every line checked against your EOB and your medical record.
Line-level detail
Every line carries a code, and the code is what makes a charge arguable instead of just annoying.
Clinical review
A dispute without the record behind it loses. Ours are written against what actually happened to you.
The odds are good
Industry audits find errors on roughly 4 of 5 hospital bills.
We put it in writing and we don't let it drop
Precise to the exact line, exact code, exact reason.
- Deadlines tracked. Billing offices typically respond in 30 to 60 days. Insurers reprocess in about 30. We hold both to it so you don't have to.
- Your insurer gets checked too. Sometimes the hospital billed correctly and the claim was processed wrong. That is an appeal, and we file it.
Figures are illustrative.
Figures are illustrative, never real patient data.
You see exactly what happened
One page: what you were billed, every line we challenged, what came off, and what you owe now.
- Every letter is yours. The disputes we sent and the replies we got are in your portal to read and download.
- If we found nothing, we say so. A clean bill is a real outcome, and it costs you nothing.
- Then the next one. Send us anything else that looks wrong. Your file is already open.
The money stays with you
One bill and one signature is all it takes to start. The audit does the rest, and what comes off the bill never leaves your pocket in the first place.