The right care. The right price.
Got a medical bill that looks wrong? Send it to us. We audit it line by line, dispute the errors, and negotiate it down. Send it before you pay and our share of the savings is at its smallest.
The errors hiding in your bill
Most hospital bills contain at least one mistake, and almost nobody fights them alone. These are the three we catch most often.
Upcoding
You're billed for a higher level of care than you actually received. A level-5 ER visit when the record shows a level 3. We check the code against what really happened.
Duplicate charges
The same test, drug, or supply billed more than once on a single visit. It's one of the most common errors, and one of the easiest to miss on a long bill.
Unbundled labs
A single lab panel split into separate line items so each piece can be charged on its own, well above what the bundled panel should cost your plan.
Figures are illustrative.
Got a bill that feels wrong? Send it to us.
Send it in through your Soro patient portal and our team takes it from there. You don't call the hospital, sit on hold, or learn a single billing code.
- Audited line by line against clinical coding rules and your plan's allowed amounts.
- Disputed in writing, code by code, citing the exact line and the exact reason.
- Negotiated down, and our share comes out of what we actually recover for you. See pricing.
From sign-in to savings
1. Sign in to your portal
No password to remember. We email you a secure one-time code, and after that you stay signed in.
2. Send us the bill
Snap a photo or upload the file in your patient portal. That's all we need to get started.
3. We audit and dispute it
Our team checks every line against the codes, the clinical rules, and your plan's allowed amounts, then disputes the errors in writing.
4. You see what came off
We negotiate the balance down and show you every line we challenged. Our fee is a share of what we document, and it is smallest when you come to us before paying. See pricing.
Straight with you, every time
We only bill on what we can prove
Our share is charged on documented, verified refunds (a corrected bill or money actually returned, evidenced in writing). Never on an estimate. See pricing.
Every dispute documented
Each challenge is filed in writing, code by code, and you can see exactly what we sent and where it stands in your portal.
Grounded in the rules, never a guess
Every finding is checked against published coding rules, your plan's allowed amounts, and your own medical record before we put it in writing.
Your data stays protected
Soro runs in a HIPAA-grade environment, encrypted end to end. The full picture is on our security page.