The right care. The right price.
Got a medical bill that looks wrong? Send it to us. We audit it line by line, dispute the errors, and negotiate it down — and you keep 88% of everything we save.
The errors hiding in your bill
Most hospital bills contain at least one mistake, and almost nobody fights them alone. These are the three we catch most — the same ones our audit engine flags for the employers we already work with.
Upcoding
You're billed for a higher level of care than you actually received — a level-5 ER visit when the record shows a level 3. We check the code against what really happened.
Duplicate charges
The same test, drug, or supply billed more than once on a single visit. It's one of the most common errors, and one of the easiest to miss on a long bill.
Unbundled labs
A single lab panel split into separate line items so each piece can be charged on its own, well above what the bundled panel should cost your plan.
Figures are illustrative.
Got a bill that feels wrong? Send it to us.
Send it in through your Soro patient portal and our team takes it from there. You don't call the hospital, sit on hold, or learn a single billing code.
- Audited line by line against clinical coding rules and your plan's allowed amounts.
- Disputed in writing, code by code, by the same audit engine behind our employer plans.
- Negotiated down, and you only ever pay us from what we actually save you.
You keep 88 cents of every dollar
No subscription. Nothing upfront. When we lower a bill, our fee is 12% of what we actually saved you. If we save you nothing, you owe us nothing.
There's nothing to install and nothing to subscribe to. We only earn when you win.
Bill advocacy
Performance only. Our interests point the same way yours do: a smaller bill.
- $0 upfront, no subscription
- Bill is correct? You pay nothing.
- Nothing to install, nothing to subscribe to
- Every dispute documented, line by line
From sign-in to savings
1. Sign in to your portal
No password to remember. We email you a secure one-time code, and after that you stay signed in.
2. Send us the bill
Snap a photo or upload the file in your patient portal. That's all we need to get started.
3. We audit and dispute it
Our team checks every line against the codes, the clinical rules, and your plan's allowed amounts, then disputes the errors in writing.
4. Keep 88% of the savings
We negotiate the balance down. When the bill drops, our fee is 12% of the savings — and only then.
Straight with you, every time
No savings, no fee
If we can't lower your bill, you owe us nothing. Ever. We only earn a share of the money we actually save you.
Every dispute documented
Each challenge is filed in writing, code by code, and you can see exactly what we sent and where it stands in your portal.
The same engine behind employer plans
Your bill runs through the exact audit system we use for self-funded health plans — grounded in coding rules and allowed amounts, never a guess.
Your data stays protected
Soro runs in a HIPAA-grade environment with the same security program behind our employer audits. The full picture is on our security page.