# Terms of Service

> The terms governing use of the Soro website and the framework for Soro's claims-audit and recovery services.

Legal

## Terms of service

On this page [1\. About these terms](https://www.soro.health/terms#about) [2\. Use of the website](https://www.soro.health/terms#use) [3\. Services](https://www.soro.health/terms#services) [4\. Fees](https://www.soro.health/terms#fees) [5\. Intellectual property](https://www.soro.health/terms#ip) [6\. No professional advice](https://www.soro.health/terms#advice) [7\. Third-party links](https://www.soro.health/terms#links) [8\. Disclaimers](https://www.soro.health/terms#disclaimers) [9\. Limitation of liability](https://www.soro.health/terms#liability) [10\. Contact](https://www.soro.health/terms#contact)

Last updated: January 2026

### 1\. About these terms

These terms govern your use of the Soro website. Our actual services are governed by a separate signed agreement between Soro and the plan.

### 2\. Use of the website

You may use this website for lawful purposes only. Do not attempt to disrupt it, access it without authorization, or misuse the information on it.

### 3\. Services

Soro audits medical bills, disputes billing errors, and negotiates balances down on behalf of the patients who receive them. Any engagement is defined by the services agreement and authorization you sign, not by this website.

### 4\. Fees

Services are typically provided on a performance basis, as a percentage of amounts actually recovered, or as a flat annual membership. Pricing shown on this website is illustrative. The signed agreement controls.

### 5\. Intellectual property

The Soro name, the Soro logo, the bull emblem, and the content on this website belong to Soro LLC. Do not use them without written permission.

### 6\. No professional advice

Content on this website is for general information. It is not legal, medical, or financial advice for your specific situation.

### 7\. Third-party links

This website may link to sites we do not control. We are not responsible for their content or practices.

### 8\. Disclaimers

The website is provided as is. We do not warrant that it will be uninterrupted or error free.

### 9\. Limitation of liability

To the extent the law allows, Soro is not liable for indirect or consequential damages arising from your use of this website.

### 10\. Contact

Questions about these terms go to [maximus@soro.health](mailto:maximus@soro.health).

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